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We′′ve won! We have won a National customer service award!
We have won a customer service award for our speed of service and attention to detail from the swift review team. Take a look at Swiftrelief to see our award. Customer comments.
Each villa has the ability to display comments from previous customers. This way you get the chance to hear from customers what the villa is like. And we post the not so favourable ones also. We do this to ensure our owners know the service levels that you, as our customers, expect; this keeps our level of service high. We′′ve included some comments below.
- "I have to say the standards at VIPvillas was very high and I was very impressed with the level of service I received. From first enquiring about a villa I had a response pretty quickly and every query since was dealt with quickly" Mrs Pillow.
- "Thank you so much for everything. The apartment was absolutely fantastic and we couldn′′t have asked for anything more. The location was great and the beach at Mullins was ideal for our children. With regards to our booking with VIPvillas everything was organised and we had no problems." Mrs Pugh
- "Just got back from a week at Villa 435, Coral Bay and I have to say a week was not long enough! The villa was spotless and my family and I couldn′′t find fault with the place except the beds are rock hard but thats often the norm unless you stay in big swanky hotels even then you can still have problems. Just a very minor point. The Villa is very well situated and close to the beach shops restaurants etc but as it is alost in a little cul de sac its quiet enough to chill out by the pool without being bothered. We hired a Jeep to get around although you could manage with the excellent bus service if you wanted to. There is ample parking within the villa, ample everything really. There is quite a bit of building work going on in Coral Bay at the moment and it is quite lucky that this villa is not affected by this. I cannot recommend this Villa enough and as my tan fades I am already considering booking up this villa for next year." Natalie from Bromley.
- "The accommodation was superb – we were like a couple of excited kids when we arrived. Top notch. Thanks for your help." Mr Millward
Review.
See our review, copied below from a customer on a travel review website.
 Review
" When booking with VIPvillas i was a little aprehensive as they are not a high street name that we hear of everyday. However the personal service that we received from the staff when we were making enquiries as well as booking was exceptional.
From the moment we arrived at our destination until the end of our holiday we were amazed at the quality of the accomodation as well as the location and the services that were made available to us.
We will deffinately book with them again and i am sure that one day they WILL be one of the high street names that we regularly hear of."
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